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Industries / Gyms and wellness

A front desk that books classes and never puts anyone on hold

Class bookings, membership questions and reminders handled by voice, SMS and WhatsApp. Health and injury questions always go to your staff.

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  • Live in 48 hours
  • Cancel with 30 days’ notice
WhatsAppAny spots in tomorrow's 7 am spin class?
Answered by your agentTwo spots left. Shall I book one for you, Maya?

Class and session booking

Booking, confirming and rescheduling, synced with your calendar during setup.

Fewer no-shows

Reminders by SMS and WhatsApp before every session.

Membership questions

Hours, packages and trainer availability, answered any time of day.

Reminders before every session

Members get a nudge by SMS or WhatsApp, and can reschedule in the same chat.

What your agent handles

Booking, confirming and rescheduling classes, hours, membership and pricing questions, class reminders, and handing any injury or health question to your staff.

WhatsAppAnswered

Any spots in tomorrow's 7 am spin class?

Two spots left. Shall I book one for you, Maya?

From: Class schedule
SMSAnswered

Can I freeze my membership for a month?

Yes, once a year for up to 30 days at no cost. I've sent the form to your email.

From: Membership rules
VoiceHanded to your team

I hurt my knee, which classes are safe?

I'll ask one of our trainers to call you back today to talk it through.

Rule: Health questions
Example conversations. Your agent answers from your own content.

The problem

What slows gyms and wellness support down today

Front desk is always busy

Class times, prices and booking questions interrupt staff serving members in person.

No-shows waste slots

Members forget sessions when nobody reminds them.

Enquiries arrive after hours

Most people ask about memberships in the evening, when the desk is closed.

One conversation, start to finish

How a typical conversation goes

A typical conversation, showing what the AI handles and where your team takes over.

  1. Someone asks on Instagram about beginner yoga classes.
  2. The agent sends the timetable, trial offer and price from your website.
  3. It books a trial class and sends a reminder the evening before.
  4. A question about an injury goes to your trainer instead of being answered by AI.

Trained for the questions gyms and wellness teams actually get

  • Gyms and fitness studiosClass schedules, memberships, trainers
  • Yoga and PilatesSession booking, packages, instructor changes
  • Spas and massageAppointments, service menu, gift cards
  • Salons and barbersBookings, stylist availability, prices
  • Personal trainingSession scheduling, package renewals
  • Nutrition and coachingConsultations, programmes, renewals
  • Martial artsClass schedules, grading dates, memberships
  • Meditation centresSessions, workshops, memberships

Running a medical clinic instead? The Hospitals and diagnostics page covers regulated healthcare with stricter rules.

Connections

Works alongside the tools you already use

Connected during setup through their APIs or our automation engine, so answers use your real data.

  • Mindbody
  • Glofox
  • Google Calendar
  • Cal.com
  • Google Sheets
  • WhatsApp Business
  • Instagram
Recommended plan

Growth

Growth covers WhatsApp and Instagram, where most members ask, with unlimited conversations.

Compare plans

FAQ

Gyms and wellness questions

Can it give fitness or diet advice?

No. It answers about your classes, prices and bookings. Health and injury questions always go to your staff.

Can it send reminders?

Yes, on WhatsApp and SMS, using templates approved by Meta for WhatsApp.

Can it handle membership freezes?

It explains your freeze policy and collects the request; your team approves it.

Which booking systems work?

Calendar-based systems work directly. For Mindbody or Glofox we connect through their APIs where available.

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  • Billing and invoices
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See details for Hospitals and diagnostics

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