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🚚 Logistics

AI Customer Support
Built for Logistics

Shipment tracking, delivery updates and exception handling — answered automatically on WhatsApp, SMS and email.

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Logistics — AI customer support by Fyxo AI

Where is my shipment?

Connected to your tracking system, the AI answers with live status and ETA — no agent needed, no queue.

Proactive delivery updates

Dispatch, out-for-delivery and delay notifications go out automatically, cutting inbound volume before it happens.

Exception handling

Failed deliveries and address issues get resolved in chat or escalated to dispatch with full context.

80%

of logistics support tickets are shipment-status questions AI can answer instantly

What your AI employee handles

Your AI employee answers “where is my shipment?” with live tracking data, sends proactive dispatch and delay notifications, resolves failed-delivery and address issues in chat, and escalates exceptions to dispatch with full context attached.

Live in 48 hours. No code. No contracts.

You fill a 10-minute form about your business — we build, test, and launch your AI support agent, then send you a monthly report on tickets handled and money saved.

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